Frequently Asked Questions


Q1. Do you deliver anywhere in Singapore?

A. We provide delivery to anywhere in Singapore except offshore Islands.

Q2. Do I need to pay for the delivery of my goods?

A. Yes. You need to pay for delivery of your goods. However you can opt for Self-collection at our office at 16 Kallang Place.

Q3. How will you deliver my goods?

A. All goods are delivered by our driver or appointed courier services.

Q4. How long does it takes for my goods to arrive?

A. Depend on what you print and how complicated your order is.

Q5. Can I collect my orders from your office?

A. Yes. you can collect your order after the production has been completed. Please decide before placing the order. if you change your mind, one additional working day will be required for arrangement.

Q6. Does Universal Print guarantee on time delivery of my goods?

A. We cannot guarantee you 100% punctuality due to factors such as weather, emergencies and the efficiency of the courier service.

Q7. That should I do if I don’t receive my orders on time?

A. Please call us or email to us and we will try to solve it as soon as possible.